Questions and Answers about Coin-Operated Automatic Crazy claw crane machine

Q1: Do I need to install the automatic crazy claw crane machine when I receive it?
We assemble everything before delivery, no installation is required,

which means that when customers receive the goods,

just follow the user manual we included, plug in the power and turn on all computers, and then you can play.

Q2: What is the guarantee?
When a problem occurs, our service team will help you check the exact cause step by step,

if it is a software problem, we will remotely solve it with the customer through Team Viewer,

if it is a machine spare parts problem,

we will send the replaceable parts to the customer via DHL or other express and teach the customer how to replace it.
We provide a 15-month super warranty,

please check the details below:
1. The warranty period is 12 months, promised.

2. During the warranty period, if the parts are damaged and need to be repaired (except for man-made damage and wearing parts),

the customer does not need to send it back first and wait for repair before shipping,

we will send the replaceable parts to the customer via DHL or other express,

no need to wait, save time, fast.

3. Spare parts and package shipping to the customer are free, all free.

4. We provide lifetime maintenance!

Q3: What is the minimum order quantity and how long can it be shipped?
The minimum order quantity is 1 piece. Under normal circumstances,

we will complete the goods within 15 days after receiving the deposit.

Q4: About payment
We can provide bank letters of credit, and the transaction will be protected by international law.

Q5: About contract issues
We will send the contract to the customer through Made in China,

and then the customer will confirm and pay the deposit after receiving the deposit.
After receiving the machine deposit, we will arrange production.

After the goods are completed, the customer will pay the balance.
Then ship according to the customer’s instructions.

If the customer finds any problems when receiving the goods,
they can file complaints,

compensation or even return disputes with the Chinese manufacturer.

Q6: What types of payment are acceptable?
We accept T/T (bank transfer), credit card,

electronic check and letter of credit payment.

Q7: What goods are available?
The goods can be shipped by sea or air.

We provide shipping services, CIF (to the destination port) and DDP (to the door) services.

Coin-operated automatic crazy doll machine quality assurance
1. Safety
All designs and products of our machines are strictly checked according to

safety standards to ensure that all parts of the toys will not cause harm to children.

All metal parts are smooth, and plastic parts are non-toxic, UV-resistant,

and meet food-grade standards.

2. Experienced
Our machines are designed by very experienced designers based on children’s interests and feelings.
Our products have distinct personalities and different styles,

which not only bring happiness to children, but also bring them health and wisdom.

3. High quality
We always believe that machine quality is the soul of the product.
We guarantee that our products can remain in good condition even under long-term use in harsh climatic conditions.
All parts of the machine will be kept in a temperature range of -50°C~50°C, with high durability.

4. Competitiveness
For the same machine products of the same quality and the same standards,

we will provide you with the lowest price.
For the same money, you will enjoy more experienced design,

faster delivery, professional installation guidance and better service.